Seeing signs of elder abuse can leave you wondering what to do next. You may have concerns about making the wrong decision or fear that the person responsible will discover that you made a report. Those concerns stop many people from speaking up for their loved one.

In West Virginia, anyone who suspects that a vulnerable adult is being abused, neglected, or financially exploited can make a report to Adult Services via Centralized Intake. If you are worried about your privacy, ask how the agency will handle your information when you contact it. State law also gives people who report suspected abuse in good faith protection from civil and criminal liability.
Can You Report Elder Abuse in West Virginia?
Yes. West Virginia law allows any person to report suspected abuse, neglect, financial exploitation, or an emergency involving a vulnerable adult. You do not have to be a family member, caregiver, or medical professional to make a report. If something does not seem right, you should share your concerns with the proper authorities.
Some professionals have a legal duty to report suspected abuse, including:
- Any medical, dental, or mental health professional
- A religious healer, including a Christian Science practitioner
- Social service worker
- Law enforcement officer
- Humane officer
- Any employee of any nursing home or other residential facility
Under WV Code §9-6-9, these mandated reporters must report suspected abuse within the time required by law. Report by filing an APS Mandatory Reporting Form immediately, within 48 hours of suspecting abuse or neglect.
What Counts as Elder Abuse?
Elder abuse takes many forms. Physical abuse may leave visible injuries, while emotional abuse often causes fear, anxiety, or sudden changes in behavior. Neglect may involve failing to provide food, medical care, or a safe place to live.
Financial exploitation is another common problem. Someone may pressure an older adult to sign documents, steal money, misuse a power of attorney, or make large withdrawals without permission. This can be a relative, a caretaker, or anyone else who comes in contact with the elder. Even if you are unsure whether a crime has occurred, suspicious behavior should not be ignored.
Where Should You Report Suspected Abuse?
Report most cases involving vulnerable adults to West Virginia Adult Services. The agency accepts reports every day and reviews the information to decide whether an investigation is needed. If the older adult is in immediate danger, call 911 so emergency responders can help quickly.
If the suspected abuse happened in a nursing home or residential facility, additional agencies may receive a copy of the report as required by state law, including the long-term care ombudsman in certain situations.
Do You Need Proof Before Reporting?
No. You do not have to investigate the situation yourself before reporting.
The law requires reasonable concern, not proof beyond doubt. Adult Services is responsible for gathering information, speaking with the people involved, and deciding what action is appropriate. If you wait until you have all the answers and information, the older adult could be in danger.
When making a report, try to provide as much information as possible. Helpful details may include the person’s name, location, the reason for your concern, and what you observed. Even if you do not know every fact, your report may still help investigators protect someone who cannot protect themselves.
What Happens After a Report Is Made?
Adult Services reviews each report and decides whether the situation meets the legal requirements for an investigation. If investigators believe a vulnerable adult may be at risk, they can interview the person, gather records, speak with witnesses, and work with law enforcement when needed. In serious cases, criminal charges or other legal action may follow.
Every situation is different, so the outcome depends on the facts uncovered during the investigation.
Are Reporters Protected?
West Virginia law provides legal protection for people who report suspected abuse in good faith. This protection encourages people to speak up without worrying about being sued or facing criminal liability simply because they reported a concern that later could not be confirmed.
If you are worried about whether your identity will remain private, ask WV Adult Services how they will handle your information when you make the report. They can explain the reporting process and answer questions about confidentiality.
When Should You Contact an Elder Abuse Attorney?
Reporting suspected abuse helps start the investigation, but does not always address the financial losses or personal harm an older adult has suffered.
If your loved one has been physically abused, neglected, or financially exploited, an attorney can explain your legal options, determine whether a civil claim may be available, and help protect your family member’s rights.
The Love Law Firm helps families understand their legal options after suspected elder abuse. If you believe someone you love has been harmed by abuse, speaking with an attorney can help you decide what steps to take next while protecting your family member’s interests. Contact Attorney Chad Love at (304) 885-1639 or send us a message online.


